Frequently
Asked Questions!
General Information
What types of cleaning services do you offer?
We offer a wide range of services, including:
- Home Cleaning: General cleaning, deep cleaning, carpet cleaning, and post-move cleaning.
- Commercial Cleaning: Office cleaning, store and retail cleaning, post-construction cleaning for offices.
- Event Cleaning: Pre, during, and post-event cleaning.
- Specialized Cleaning: Eco-friendly cleaning, carpet and upholstery cleaning, and deep disinfection.
How can I book your services?
You can book our services through our online form, by phone, or by sending us a WhatsApp message. We’ll be happy to help you schedule an appointment at your convenience.
How much do your services cost?
Prices vary depending on the type of service, the size of the space, and the frequency of cleaning. We’ll provide you with a personalized quote once you share your needs with us. You can request a quote online or call us for more information.
What areas of Chicago do you cover?
We are based in Chicago, Illinois, and offer services throughout the city and surrounding areas. If you’re unsure if we cover your location, feel free to contact us to confirm.
Service-Related Questions
What are the benefits of hiring eco-friendly cleaning?
Eco-friendly cleaning uses non-toxic products that are safer for your health and the environment. It’s an excellent option for homes with children, pets, and individuals with allergies.
Do you offer cleaning services after large events?
Yes, we provide pre, during, and post-event cleaning services. We make sure your space is clean before, during, and after any event, so you can enjoy it without worrying about the cleanup.
Can I hire regular cleaning services or just occasional ones?
We offer both one-time and regular cleaning services. You can choose the frequency that suits your needs, whether it’s weekly, bi-weekly, or monthly.
Do you offer cleaning services for commercial offices?
Yes, we offer cleaning services for offices, stores, and retail spaces, including post-construction cleaning for offices. Our goal is to keep your workspace clean and organized, promoting a healthy and productive environment.
Do you offer carpet and upholstery cleaning?
Yes, we specialize in carpet and upholstery cleaning. We use proper equipment and products to remove stains, dust, and allergens, leaving your carpets and furniture looking as good as new.
Payment & Billing
How can I pay for the services?
We accept various payment methods, including credit cards, bank transfers, and cash payments upon completion of the cleaning.
Do you offer any discounts or promotions?
We offer discounts and special promotions on certain services or for new clients. Be sure to check our website or social media for current offers.
Another Questions
How do you ensure the quality of your cleaning?
We have a team of highly trained professionals who follow strict quality standards. Additionally, we ensure all our products and equipment are in excellent condition to deliver the highest quality results.
What should I do if I’m not satisfied with the service?
Your satisfaction is our priority. If you’re not completely satisfied with the service, contact us within the first 24 hours, and we’ll work to resolve any issues.